❓ Questions about registration, deposits, and withdrawals? Find answers here ⚡ Minimum Pix deposit: R$ 20.00 with instant credit 💬 Live support 24h in Portuguese — response in under 2 min ⚽ Brasileirão, Copa do Brasil and Libertadores with 100+ markets live 🎁 Welcome bonus: 100% up to R$ 500.00 on the first deposit 🔒 Registration secured with 256-bit SSL and LGPD compliance ♠️ Poker with rakeback up to 25% every Monday in VIP ❓ Questions about registration, deposits, and withdrawals? Find answers here ⚡ Minimum Pix deposit: R$ 20.00 with instant credit 💬 Live support 24h in Portuguese — response in under 2 min ⚽ Brasileirão, Copa do Brasil and Libertadores with 100+ markets live 🎁 Welcome bonus: 100% up to R$ 500.00 on the first deposit 🔒 Registration secured with 256-bit SSL and LGPD compliance ♠️ Poker with rakeback up to 25% every Monday in VIP
❓ Help Center

767bet FAQ — Got Questions? We Have Answers Now

We've put together answers to the most common questions from Brazilian players on registration, Pix deposits, withdrawals, bonuses, Sports Betting, Live Casino, poker, and more. Didn't find what you were looking for? Support is available 24 hours a day via live chat.

Quick search 8 categories 24/7 Support In Portuguese
8
Help categories
40+
Questions answered
24h
Live support
2min
Average response time

Most Searched Question Categories

Click a category to jump straight to the questions you need

Registration & Account

How to create an account, eligibility requirements, identity verification (KYC), updating your details, and closing your account — everything about registering on 767bet.

7 questions

Deposits & Payments

Pix, boleto bancário, credit card, PicPay, Mercado Pago, and TED — accepted methods, minimum amounts, processing times, and troubleshooting.

6 questions

Withdrawals

How to withdraw via Pix, processing times, minimum amounts, required documents, and what to do if your withdrawal hasn't arrived — straight answers.

5 questions

Bonuses & Promotions

How the 100% bonus up to R$ 500.00 works, rollover requirements, time limits, how to decline the bonus, and other promotions available to Brazilian players.

6 questions

Sports Betting

Available markets in the Brasileirão, how live betting works, odds, parlay bets, match cancellation rules, and cash out.

5 questions

Casino, Poker & Slots

Live tables with Portuguese-speaking dealers, slots providers, poker rules, crash games like Aviator, and bonus requirements for casino play.

5 questions

Didn't find your question?
Talk to Support
All 40+ Registration Deposit Withdrawal Bonus Betting Casino Security Responsible Gambling
No questions found
Try different keywords or reach out to support via live chat.
Registration & Account
Everything about creating and managing your account on 767bet

Registration The 767bet registration is free and takes less than 2 minutes. Go to the Sign Up, fill out the form with your full name, CPF, date of birth, phone number, email, password, and state. Confirm the email you receive to activate your account. Then make your first deposit via Pix from R$ 20.00 and the 100% bonus up to R$ 500.00 is activated automatically. Registration is available only to Brazilian residents aged 18 and over with a valid CPF.

Registration Identity verification (KYC) is required before your first withdrawal. You will need to submit: official photo ID with CPF (government-issued ID, driver's license, or valid passport), proof of address issued within the last 3 months in your name (utility bill for electricity, water, gas, or a bank statement) and a selfie holding your ID document, as requested by the system. Submissions are made directly in the account dashboard under the "Verification" section. Review takes up to 24 hours — in cases requiring additional verification, it may take up to 3 business days.

Registration No. Each individual may only have a single account on 767bet, identified by CPF. Duplicate accounts are automatically detected during the verification process and closed, with all associated bonuses and bonus balances cancelled. Any deposited real-money balance is returned via Pix. If you previously had an account closed due to inactivity and want to reactivate it, contact support before attempting to create a new one.

Registration Some details can be updated directly in your account dashboard under "Profile Settings" — such as your phone number and communication preferences. Sensitive information like CPF, full legal name, and date of birth cannot be changed directly by the user, as they require verification. To correct this information, please contact support via live chat with the correct document on hand. Your email address can be updated in the settings, as long as you confirm the change through your old email.

Registration Permanent account closure can be requested through the dashboard under "Responsible Gambling → Permanent Self-Exclusion" or via live chat support. Any available real-money balance will be returned via Pix after processing, provided KYC verification is complete. Bonuses with a pending rollover will be forfeited. Once the account is closed, it is not possible to create a new account using the same CPF. If the reason is problem gambling, we also recommend reaching out to the CVV at 188 and the CAPS in your city through SUS.

Registration No. 767bet is a platform exclusively for users aged 18 and over. Age verification is confirmed through the CPF and the documents submitted during the KYC process. Accounts identified as belonging to minors are closed immediately, with notification to the relevant authorities when required. If you are a guardian of minors and share devices at home, we recommend enabling parental controls on your browser or operating system.

Registration Visit the login and click "Forgot my password". Enter your registered email address and you'll receive a reset link within 5 minutes. The link expires after 30 minutes. If you don't receive it, check your spam folder. If you no longer have access to your registered email, contact support via live chat — the team will verify your identity before assisting. If your account has been locked due to too many failed login attempts, it will unlock automatically after 15 minutes or via the link sent to your email.
Deposits & Payments
Pix, card, boleto, and other accepted methods

Deposit Log in to your account, go to "Cashier" or "Deposit" on the dashboard, select Pix, and enter the amount (minimum of R$ 20.00). The system generates a QR Code or a Pix key. Open your banking app — Nubank, Itaú, Bradesco, Banco do Brasil, PicPay, Mercado Pago, or any other — scan the QR Code or copy the Pix key and confirm the payment. The credit to your 767bet account is instant, available within seconds.

Deposit 767bet accepts the main Brazilian payment methods: Pix (instant, R$ 20.00 min.), credit/debit card Visa, Mastercard and Elo (R$ 20.00 min., up to 15 min), bank slip (R$ 30.00 min., 1–2 business days), PicPay and Mercado Pago (R$ 20.00 min., up to 30 min) and TED bank transfer via Nubank, Itaú, Bradesco and Banco do Brasil (R$ 50.00 min., 1 business day). All methods are free — no deposit fee.

Deposit In rare cases of banking instability, a Pix credit may take up to 10 minutes. If your balance still hasn't appeared after 15 minutes, contact support via live chat and send: the Pix receipt (with the End-to-End transaction code), the amount, the time, and the bank used. The team checks it immediately and, once the payment is confirmed, credits it manually within minutes. Always save your receipt before closing your banking app.

Deposit 767bet does not impose a standard maximum deposit limit for most players, but banks themselves have daily Pix limits that may restrict very large transfers in a single transaction. For amounts above R$ 10,000.00, we recommend splitting into multiple deposits or using TED. You can set your own deposit limit in the Responsible Gambling settings — a recommended practice for keeping your spending in check.

Deposit Boletos generated at 767bet expire in 1 business day from the issue date. After payment, the credit may take up to 2 business days to appear in your account, depending on bank processing. If the boleto expires without payment, it is automatically cancelled — just generate a new one at any time. Bank boleto is not available for the first deposit intended to activate the welcome bonus — use Pix to ensure instant credit and immediate bonus activation.

Deposit Yes. The deposit process works entirely through your mobile browser — Android or iPhone — with no app download required. Paying via Pix on mobile is especially convenient: the 767bet website generates a QR Code, you open your banking app on the same device, tap "Pay with Pix," and scan or copy the key. The credit is instant. The whole process takes under 1 minute on a stable connection.
Withdrawals
How to withdraw your winnings and resolve issues

Withdrawal Go to "Cashier" or "Withdraw" in your account dashboard, select Pix, enter your Pix key (CPF, phone number, email, or random key) and the desired amount (minimum of R$ 30.00). Confirm the request. For accounts with completed KYC, processing is nearly instant — Pix transfers typically arrive within seconds, 24 hours a day. There are no withdrawal fees. The Pix key must be registered to an account in your own name — withdrawals to third parties are not permitted.

Withdrawal For accounts with completed KYC verification, Pix withdrawals are typically processed in seconds. In some cases, they may take up to 30 minutes due to additional security checks. If after 2 hours the amount has not arrived, contact support via live chat and provide: the withdrawal request number (visible in your account's financial history), the amount, and the Pix key used. For accounts without completed KYC, processing will be held until verification is done.

Withdrawal Yes. Identity verification (KYC) is required before your first withdrawal. This process is a legal requirement — not an optional formality imposed by 767bet — and ensures that withdrawals are processed to the correct person. We recommend submitting your documents right after registration, even before your first deposit, so there are no delays when the time comes to withdraw. In most cases, the review takes up to 24 hours.

Withdrawal The most common reasons for rejection are: KYC not completed or rejected documents; Pix key registered under a name different from the account holder; insufficient balance for the requested amount; bonus rollover not yet completed (real money balance can be withdrawn, but bonus winnings only after the rollover is met); or unusual activity detected that triggers a security review. In all cases, live chat support can explain the specific reason and guide you through the resolution.

Withdrawal 767bet does not impose a standard maximum withdrawal limit for players who have completed KYC. Withdrawals above certain amounts may go through an additional security review, which can add a few hours to processing time. Players from the VIP Program at the highest tiers (Diamond and Elite) receive priority processing on high-value withdrawals. For very large withdrawals, we recommend contacting support in advance to speed up the process.
Bonuses & Promotions
Welcome bonus, rollover, and promotions

Bonus The 767bet welcome bonus offers 100% of your first deposit amount, with a cap of R$ 500.00. Example: deposit R$ 200.00 via Pix and the platform credits an additional R$ 200.00 in bonus funds, giving you R$ 400.00 to play with. The bonus is activated automatically on your first deposit — no code required and no need to contact support. To withdraw winnings generated by the bonus, you must complete a rollover of 5x the bonus amount on parlay bets with minimum odds of 1.60 per selection, within 30 days of activation.

Bonus Rollover is the number of times you need to wager the bonus amount before you can withdraw any winnings from it. At 767bet, the welcome bonus rollover is 5x the bonus amount on accumulator bets with minimum odds of 1.60 per selection. If you received R$ 200.00 in bonus funds, you need to place R$ 1,000.00 in accumulator bets within 30 days. Single bets, system bets, and markets with odds below 1.60 do not count toward the rollover. Progress is visible in real time on your account dashboard.

Bonus The real money balance deposited can be withdrawn at any time, even without completing the rollover — in that case, the bonus and any winnings generated by it are automatically cancelled. If you prefer to play without a bonus from the start, simply uncheck the welcome bonus option before confirming your first deposit on the account cashier screen. Without the bonus, your deposited balance is free to withdraw at any time, with no conditions.

Bonus In addition to the welcome bonus, 767bet offers active players: weekly casino cashback (credited every Monday as real balance, no rollover, for VIP members); poker rakeback from 5% to 25% based on VIP tier; seasonal promotions during the Brasileirão, Copa do Brasil, and major MMA/UFC events; poker tournaments with guaranteed prizes in BRL and freerolls for registered members. Active promotions are always listed under the "Promotions" section of the platform after you log in.

Bonus If the 30-day period ends before the rollover is completed, the bonus balance and any winnings generated by it are automatically cancelled. Your deposited real-money balance is not affected — it remains fully available for withdrawal. 767bet sends email reminders as the expiry date approaches so you don't miss the deadline. Bonus deadlines cannot be extended, but support can clarify any questions about your rollover progress at any time.

Bonus During registration, in the third step of the form, there is a "Promotional Code (optional)" field. Enter the code before completing your registration. If you already have an account, check whether the code can be entered in the promotions section of your dashboard — some codes are only valid at the time of registration or on your first deposit. Valid codes will adjust or replace the standard bonus. If you have trouble applying the code, contact support before making your deposit.
Sports Betting
Brasileirão, live football, odds and markets

Betting 767bet offers betting on over 30 sports categories. Highlights for Brazilian users include: football (Brasileirão Série A and B, Copa do Brasil, Libertadores, Sul-Americana, state championships, Premier League, La Liga, Champions League), volleyball (Superliga, Nations League), basketball (NBB, NBA), MMA/UFC, e-sports (CS2, League of Legends, Valorant, Dota 2), tennis, and much more. All major sports offer betting live with odds updated in real time.

Betting The parlay bet (also known as a parlay) lets you combine 2 or more selections on a single ticket. The odds for each selection are multiplied together, which increases the potential payout — but every selection must win for the ticket to pay out. At 767bet, parlay bets with at least 2 selections and minimum odds of 1.60 per selection count toward the welcome bonus rollover. You can combine markets from different matches within the same sport or across different sports.

Betting If a match is cancelled or postponed for more than 36 hours, all bets related to it are voided and the staked amount is returned as account balance. For combo bets, the voided selection is removed and the ticket remains active with the remaining selections — odds are recalculated without the cancelled selection. If a match is interrupted before 90 minutes and not resumed within the deadline, final result bets are voided, but markets for already-completed halves and periods are settled normally.

Betting Yes. 767bet offers partial and full cash out for a selection of markets and sporting events. Cash out lets you close a bet before the event ends, locking in part of your winnings or cutting your losses, depending on how the game is going. The feature is available on your open bet slip — go to "My Bets" and check whether the cash out button appears for the event in question. Not all markets and events have cash out available, especially live bets in advanced stages of the game.

Betting The minimum bet amount at 767bet is R$ 1.00. The maximum bet limit varies by market, event, and the player's VIP tier — main Brasileirão Série A markets have higher limits than exotic markets for smaller events. Limits are displayed automatically in the bet amount field before confirmation. VIP players at the Diamond and Elite tiers have access to higher bet limits. If you'd like to negotiate limits for specific events, please contact support.
Casino, Poker & Slots
Live tables, providers, poker and crash games

Casino 767bet's Live Casino offers over 280 tables with real dealers streamed in high quality, available 24 hours a day. Some tables feature Portuguese-speaking dealers, making the experience feel closer to home for Brazilian players. Available games include live roulette, blackjack, baccarat, speed baccarat, live poker, and game shows like Crazy Time and Monopoly Live. Access is directly through your mobile or desktop browser — no app or plugin download needed.

Casino 767bet offers over 1,500 slots from leading market providers, including Pragmatic Play, PG Soft, Hacksaw Gaming, NetEnt, Red Tiger, Relax Gaming, and others. The RTP (Return to Player) for each slot is listed in the game description. You can filter by provider, popularity, new releases, and jackpot games. Slots are available to play with real-money balance and, in some cases, in demo mode so you can try them before wagering real money.

Casino 767bet offers poker online with cash games (NL Hold'em and Pot Limit Omaha) at tables across different stakes — from R$ 0.50/R$ 1.00 up to higher stakes for VIP players — plus regular tournaments with guaranteed prize pools in BRL, including exclusive freerolls for registered members. The rake ranges from 3% to 5% of the pot, with a per-hand cap. The rakeback of the VIP Program returns between 5% (Bronze) and 25% (Elite) of the rake paid, every Monday, as real-money balance with no rollover.

Casino Crash games are fast-paced games where a multiplier rises continuously from 1x, and you need to cash out before the game "crashes" (ends unexpectedly). The most popular ones available at 767bet are Aviator (Spribe) and Spaceman (Pragmatic Play). You can set an auto cash-out multiplier to protect your winnings. Each round lasts between 5 and 60 seconds, and the RTP of the top titles is above 97%. Crash games are classified as casino and do not count toward the Sports Betting rollover.

Casino The standard 767bet welcome bonus (100% up to R$ 500.00) is aimed at parlay sports bets and the rollover must be completed in this format (parlays with min. odds of 1.60). Playing slots, live casino, or crash games with bonus balance may do not contribute for the rollover of this specific bonus or may have a reduced contribution — please check the full Terms and Conditions on the Welcome Bonus. The weekly cashback for VIP members, on the other hand, is casino-specific and comes as real balance with no rollover.
Account Security
SSL, 2FA, LGPD, and data protection

Security Yes. All communication between your device and 767bet's servers is encrypted with 256-bit SSL — the same standard used by Brazil's largest digital banks. Personal data is handled in accordance with the LGPD (Law No. 13,709/2018), and you have the right to access, correct, and request deletion of your data. Passwords are stored with bcrypt hashing — not even staff can view them. The platform monitors suspicious access attempts and sends email alerts for logins from new devices.

Security After logging in, go to Settings → Security → Two-Factor Authentication. Enable the option and scan the QR code with an authenticator app such as Google Authenticator or Microsoft Authenticator. From that point on, every login will require your password plus a 6-digit code generated on your phone — valid for 30 seconds. Store the backup codes shown during setup in a safe place: they let you regain access if you lose your phone.

Security Contact support immediately via live chat — this is a top-priority situation. The team can lock your account immediately while the matter is investigated. In the meantime, try resetting your password using the "Forgot my password" link and enable 2FA as soon as you regain access. Review your transaction history to check for any unauthorized withdrawals — these can be disputed if reported within a reasonable time after the incident.
Responsible Gambling
Limits, self-exclusion, and player support

Responsible Gambling Go to Dashboard → Settings → Responsible Gaming → Deposit Limit. You can set a daily, weekly, or monthly limit. Limit reductions take effect immediately upon confirmation. Limit increases only apply 24 hours after the request is submitted — this asymmetry is intentional to prevent impulsive decisions during a gaming session. We recommend setting a realistic limit based on the budget you would allocate to any other leisure activity.

Responsible Gambling Go to Dashboard → Responsible Gambling → Self-Exclusion. Temporary self-exclusion blocks account access for 24 hours, 7 days, 30 days, 3 months, or 6 months — activated immediately, no questions asked. Permanent self-exclusion closes the account for good, with the real-money balance returned via Pix. During any type of exclusion, you will not receive marketing emails and cannot create a new account with the same CPF. For additional support, call the CVV 188 (free, 24h) or find the nearest mental health support center in your city. Learn more on the Responsible Gambling.

Responsible Gambling Go to Dashboard → Responsible Gambling → Session Alert. Set an alert to appear when you reach a defined usage time — for example, 30 minutes, 1 hour, or 2 hours. The alert pauses your session with a message reminding you that you've reached the set time and asking whether you'd like to continue or take a break. This feature is especially useful during live casino and slots sessions, where it's easy to lose track of time.

Why 767bet's FAQ is here

When you start out on a new platform, questions naturally come up — and that's completely normal. The 767bet brought together on this frequently asked questions the most common questions Brazilian players bring to support, with complete and direct answers, so you can resolve most issues without needing to contact the team.

The categories cover the full player journey: from registration and identity verification when withdrawal via Pix from your first winnings, covering how the 100% bonus up to R$ 500.00 works, the rules for Brasileirão betting, the live casino with Portuguese-speaking dealers, and the VIP Program with weekly rakeback.

What to do if your question isn't listed here

This frequently asked questions covers the most common situations, but every player's circumstances are different. If you didn't find the answer you needed, 767bet's support team 767bet is available 24 hours a day via live chat on the website — with an average response time of under 2 minutes. For matters involving documents or sensitive information, email suporte@767bet.best is the most appropriate channel.

The support team at 767bet is handled by real people, without a rigid script. Whether you have an issue with a withdrawal, a question about a bonus, or a technical problem with Live Casino loading on your phone, the team will look into your specific case — not just paste a generic reply.

Payment and withdrawal questions — what you need to know

Most frequently asked questions that reach 767bet's support team 767bet is related to payments. The key point is simple: Pix deposits are instant from R$ 20.00, and Pix withdrawals for accounts with completed KYC are processed in seconds, fee-free, 24 hours a day.

The one requirement that sometimes catches players off guard is the identity verification (KYC), which is required before your first withdrawal. This isn't red tape — it's a legal requirement that protects both the player (ensuring no one else can withdraw on your behalf) and the platform. The process takes under 24 hours in most cases, and we recommend submitting your documents right after registration so there are no surprises when you go to withdraw.

Understanding the 767bet welcome bonus

The 100% bonus up to R$ 500.00 is one of the most sought-after offers on frequently asked questions of the 767bet. It's straightforward: deposit R$ 200.00 and play with R$ 400.00. The bonus is activated automatically on your first deposit. To withdraw winnings generated by the bonus, a 5x rollover must be completed on combo bets with minimum odds of 1.60 within 30 days.

One important point that many players don't know: real money balance deposited can be withdrawn at any time, even before completing the rollover. In that case, the bonus and any related winnings are automatically cancelled. This means the bonus never "locks" your money — you can always withdraw what you deposited.

Betting on the Brasileirão — most common questions

Brazilian football is the heart of sports betting at 767bet. The frequently asked questions about Sports Betting tend to revolve around three topics: which tournaments are available (Brasileirão Série A and B, Copa do Brasil, Libertadores, Sul-Americana, and state championships like Paulistão and Carioca), how live betting works with real-time odds, and what happens to bets when a match is cancelled or postponed.

How cancelled games are handled is straightforward: bets are voided and the stake is refunded. In parlays, the cancelled selection is removed and the ticket continues with the remaining selections. It's a fair policy that the 767bet applies consistently across all tournaments.

Responsible gambling — not just a formality

The last section of the frequently asked questions of the 767bet addresses something that goes beyond entertainment: responsible gambling. Setting deposit limits, enabling session alerts, and using self-exclusion when needed are real tools, available directly in your account dashboard, that can make a genuine difference for players.

If betting is causing problems in your financial life, your relationships, or your mental health, CVV is available 24 hours a day at 188 — free and confidential. Your city's CAPS also provides free psychosocial support through the SUS. The 767bet takes this responsibility seriously, and the protection tools are available without any red tape for any player who needs them.

💬 Didn't find your answer?
Live Chat
Available 24/7 · Response in under 2 min · In Portuguese
Email
suporte@767bet.best
For document-related matters
Open Support Chat
🔗 Useful Links
Need help?
CVV: 188 — free and confidential, 24 hours a day. Play responsibly. 18+ only.

767bet Support Channels

If the FAQ didn't resolve your issue, our team is available through these channels

Live Chat

Real-time support with Portuguese-speaking agents. Most issues resolved in a single conversation — no transfers, no endless queues.

Available 24/7
Average time: under 2 min
Email

For matters that require document uploads, proof of transaction screenshots, or more complex situations. Responses within 24 hours, with full case follow-up.

suporte@767bet.best
Response within 24h
Frequently Asked Questions

This page! For common questions about registration, deposits, withdrawals, bonuses, and responsible gambling, the answers are already here — available 24/7 with no wait time.

This page
40+ questions answered
CVV — Player Support

For issues related to problem gambling or emotional distress, CVV offers free, confidential support 24 hours a day. There's no shame in asking for help.

188
Free · Confidential · 24/7

Explore 767bet

With your questions answered, here are the best next steps

🚀 Ready to Get Started?

Questions answered — now it's time to play at 767bet.

Create your free account in under 2 minutes, deposit from R$ 20.00 via Pix, and claim your 100% bonus up to R$ 500.00. Bet on the Brasileirão, Live Casino with Portuguese-speaking dealers, poker, and much more — with fast withdrawals and 24h support.

⚠️ Gambling permitted for ages 18 and over only. Play responsibly. CVV 188.
100%
1st deposit bonus
R$20
Minimum Pix deposit
40+
Questions answered
24h
Live support
Português